 Nominate your child or a child you know to receive the Rollin Delivery and Errands LLC, W (Willie) J(James) Back to School scholarship We want to help 3 families recoup the money they lovingly spend to send their babies to school. $100 will be awarded to 3 Rowan County, NC students. One student each in Elementary, Middle and High School will receive the $100. The award will be presented the 3rd week of school. Submit the information below by August 15, 2021. Complete the information below to be eligible. The next blog will introduce the people who will be choosing the winners. <UPDATE> The judges are currently looking over the applications and choosing the recipients for this year.
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This story takes place about 5 or 6 years ago. I had a regular client named Larry. He was a great client that ordered 3 or more times per week. Larry was the ultimate bachelor.  Often during the week Larry would order multiple errands and deliveries at once. Sometimes he would even order a couple days of deliveries to be completed during the week with varying drop off times and locations. They might include shopping and dinner pick up or dropping off a payment and picking up mail.
I can remember the week of the scam so well. Larry needed new pillows. He found some he thought he would like at Big Lots. He also needed groceries and cleaning supplies. The biggest part of his order was a satellite that would help him get cable tv reception. He was going to have a friend install it on his RV. It was at the RV store that is located near the Concord Motor Speedway. I can not remember exactly how much everything cost but it was a pretty penny. At that time, I did not have any caps on the amount of money I paid for client items. Especially great returning clients like Larry. I paid for most of the stuff in advance except for the satellite which he paid for when he ordered it. As a small business…. really as a micro business, it is difficult to make tons of offers. What I mean by offers is a variety of different services and combination of services. It’s hard because you have to have all types of different systems in place to record the service, take payment for the service and make sure it fits in with all the other services offered. Many of the experts say to make new offers all the time and see what sticks. Then if you get to something that sticks you can roll with it for as long as it is helpful to your clients. I must admit that the process of thinking up new offers is so fun to me. It’s the hoping clients like it and give it a try. But what I have realized is my real issue with the offers I create is that I rarely tell enough people about them. I am not even really sure people know all the ways that Rollin can help. Crazy, right! It’s so easy to get caught up working in the business that lots of things slide by. I am going to use this opportunity to talk about some of our offers. I hope you see something in here that can serve you. First off are our local services. We offer them for individuals and for businesses.  Closing for an entire week. Here is why. This blog is really an update about Rollin being closed for an entire week. I can not remember the last time I took a complete break for more than 2 days from my company. I have broken this blog in to some helpful sections. I hope it helps you take a break.  Rollin is always trying to find ways to make our clients lives easier. That is why we are now offering subscriptions. See how you can benefit from our subscription services.  We know how people love options.
Everyone is not the same and everyone needs errands performed differently. It is also true that people prefer their errands be order differently also. That includes business and personal clients. Rollin is bringing subscriptions back to help our clients who order higher volumes of errands and deliveries each month. These clients can hold certain times each day to ensure they get their delivery time. With the low per errand fee and monthly fee, holding an slot is super affordable. If clients do not need to hold a spot but just want to be invoiced monthly for their errands and delivery then subscriptions are the way to make that happen. There are no limits when it comes to the number of deliveries that can be ordered with a subscription so the possibilities are Big! WE hope that you enjoy this new way of getting even more done. Take a look at the subscription page and see the difference. Karen aka The Delivery Diva P.S. We also offer our services in packages. Visit that page and see if it is a better option for you.
Pharmacist and pharmacy techs have a big job on their hands.
Sometimes serving clients and preparing medications leads to long waits at the pharmacy window. With covid-19 testing at some pharmacies, that wait has grown. There are helpful options. 
This Saturday after Christmas I made a discussion to remove all the social media apps from my work phone. I did not do it lightly because Rollin is active on social media. The question became: What is that activity actual doing for my business.   Is there really a such thing as perfection?
Some may say the rose in this picture is perfect. But why does it have to be? The fact that it is beautiful is perfect to me. So then what would a perfect errand look like.  Exactly how many different ways do clients get in contact with Rollin?
They call. They text. They chat. They email. They use social media. They book online. The reason is the variety of clients that we serve and the way we serve them. Sometimes they need things done immediately and they want to contact us the easiest way for them. Often times, good old technology acts a fool and they have to choose another method to book us. Our favorite method is online booking on our site, because all the vital information gets answer during the process. Our least favorite method is social media. Sometimes social media platforms do not send notifications. There is also a ton of spam contacts on social media. Having so many forms of contact is not stressful. What is stressful is missing an important point of contact for our clients. Rollin serves business clients in to name a few places California, New Jersey, Maryland, South Carolina, and many parts of North Carolina. We get work done for them in the local areas we serve. Often we have to ship packages back within a deadline. They have to be able to reach us. So we try and make it as easy as possible. Karen aka The Delivery Diva
 With a little tweak to our schedules and some extra hands coming on board Rollin has added non local delivery to our roster of services.
We have always driven a little further for our partners. Now we can help our as needed clients with deliveries from Salisbury to places like
I am still working on getting them on the book system so if you need one of these deliveries don't hesitate to call. I think this is a needed addition to our services. I hope you give it a try and. enjoy it soon. Karen aka The Delivery Diva 
Robert Bye
One thing my business clients tell me is that they have more things to do then time to get them done.
They always are so kind and sweet when they let me know how much Rollin helps them get more done in each day. If you find that you are running out of time or if you are looking for ways to use your time more wisely. Consider hiring a personal errand company. We expand and contract beyond what is offered from typical delivery companies. Here are just a few examples of how we help . 
Covid-19 bust onto the scene in 2020 and changed everything.
I don't know of any person or any business that is not dealing with the repercussions of this virus. I wanted to share my story of how the virus has impacted Rollin.  If you run a small business you probably work lots of hours. It can be super hard to relax even in times when you are suppose to be off of work. It can be hard to think about relaxing when you have so many things you could be doing in your business. The thing to realize is that, after some rest, your mind will work better. You will think clearer. You may even come up with new ideas that you did not even know were floating around in your head. So I challenge you to complete at least 3 things to do on your day off below. If for whatever reason you can not take an entire day off, there are a few on the least that can be done during a break.  It's great to work closely with the people that we serve.
I don't always know everyone one that we serve with our business clients, but most of the time we have occasional communications by phone or email. These personal conversations and emails give me clues to how Rollin can serve clients better and still be a profitable business Here are just a few of the conversations that have lead to business changes.  This is so not a masked singer picture. I could not find one that was available without copy right issues. Have you ever watched the show "The Mask Singer"?
It is a singing competition where all the contestants are well know people in mask. They are not all singers. Some of them are athletes, social influencers and a variety of other famous people. It is such a great show because sometimes you have no idea who is behind the mask. Some of them are great singers that you had no idea could sing. Some of them can not sing but you know they will not be on the show long before getting voted off. As I watched the last 2 seasons, I have thought about how my business can take some cues from this show. One of the great benefits of hiring a errand company is that we take a few of your errands off of your plate.
Having less to do may help you be on time or you may have some of the issues below. I am speaking from experience here so I hope these help you nail down your lateness and then maybe fix it.  I can't remember the first time I heard this phrase.
I'm not sure if it was in a book or some meme I saw. It has been one of the most influential phrases for my business. When times are tough and things are not going as I planned, this is what I think about. I remember my vision. The people I want to serve. I remember why I serve them and why it is important. Just keeping all of that in mind not only gives me motivation but it keeps me inline with my mission. It keeps me on track to create the business and life that brings me joy in more ways than one. Do you remember why you started? Is your why in line with the life you want to build and the service or product you want to provide? Ask yourself and answer honestly without over thinking it. it is okay to tell yourself the truth. It is okay to realign and get back on track. Remember Why You Started! Karen aka The Delivery Diva Owner Rollin Delivery and Errands LLC Last year I attended a beautiful wedding of one of my husbands photography clients. She was hosting the wedding and the reception in the same location. It was actually in the same large room. After the ceremony was over guest were sitting in the room as the wedding party went with my husband to take pictures. You could see the stress on the brides face.   Most business owners know about the ups and downs
that can come with business. Before good old Covid-19 came along I was planning on getting an office in town. I was moving pretty slow because there was no big rush. As things got a little crazy, we were out all day and everything was closed. I actually felt like I needed an office to drop in and if nothing else use the bathroom. The best laid plans as the saying goes. |
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