Serving older clients and clients recovering from surgery is a favorite for us.
As a former Certified Nursing Assistant that worked in care facilities and as a home health care worker I know the needs of people as they receive care.
Clients extend the care they receive from home health and long term care by...
I'm Glad You Asked.
People who only book having food delivered from a
restaurant are missing out on the advantages of an Errand Company.
Sometimes members do start out that way.
But let me explain the who and why of packages.
Clients Know What They Want
Did you know that we have a loyalty card.
Yep! We big time.
It is an old school card we punch each time we make a delivery to or for you.
You do have to keep up with the card yourself and make sure that we punch it when we come.
We will ask you if you have a card that we can punch.
We want you to earn a FREE ERRAND or choose from our other list of great gifts.
See our full list of loyalty gifts.
Our loyalty gifts will change. Always check back to see a current list.
It's amazing how many things we need to get done in a day.
Often new things pop up out of the blue.
Imagine if you could add an item to your to do list without missing a beat.
It makes sense to get as many of those to do's done at once as possible.
Our newest membership offering comes along with certain perks.
Platinum Membership perks:
-4 Restaurant Deliveries included per month
-put shopping away
-checking the on property mailbox
The reason for the perks are my clients.
My most commonly requested errands are restaurant delivery followed by grocery shopping and delivery.
I knew my clients would benefit from a membership with perks that involved my most popular services.
Perk 1: 4 Restaurant Deliveries included- I know my clients love good food. I wanted to make sure that memberships were enticing by throwing in a way to use your membership even if you do not use any other services in a month.
Perk 2: Put Shopping Away - I know this may be a little odd to read if you have never used our service's. Sometimes our clients are not home when we deliver their grocery. Sometimes they are at home but they are busy or not able to put everything up without help. Once we know that we would make arrangements but the time sometimes throws us off schedule if it is not planned for in advance. Now we can actually plan for it and make other people aware that it is a possibility.
Perk 3: Checking on property mailbox - Just like the shopping perk, this is one that some clients already ask for and now we can plan our time for it much better. Some clients have regular boxes and we just check on the way in. Others have keys and we drop off, their items, get the key, check the box and then take any mail back.
So far people are really enjoying the perks!
They are also aware that they can cancel at any time.
Of Course, I hope they don't.
Tell me below in the comments if there is a certain perk you would love for Rollin to offer.
Karen aka "The Delivery Diva"
P.S. You do not have to be a member to order services.
How many times have you wanted something to eat or something from a store that delivers only to hear that you are out of the delivery range.
I know that can be super annoying.
When Jimmy John's first moved to my area, with there advertised speedy delivery, I called to give them a try.
Surprisingly, I was out of the delivery range.
When I first began Rollin I had my own preconceived ideas about why people would need my service.
I've learned a lot about the who and why of the people that use Rollin and it helps me improve the way I do things with every errand.
Here are just the top 3 reasons.
They are busy caregivers.
The term caregiver can mean a lot of things.
The caregivers that call on Rollin are typically taking care of loved ones.
Mostly parents and grandparents are the people that they are looking after.
Because they have jobs and families of their own, they are very busy.
They call on us to do a variety of things for them and their loved one they care for.
They can't leave work.
Sometimes clients are at work and it gets too busy for them to leave or they are in the middle of something at their break time.
Often the nature of their job does not really lend itself to leaving and going out
Whatever the reason, they are not able to leave work and they need something done before they get off.
Because they can
Often clients just want sometime to do nothing but enjoy their day.
They don't want to cook or run to the grocery store.
They don't feel like heading to the pharmacy.
They just want to relax, not only their body but their mind.
These are just the top 3 reasons.
There are tons of other reasons but these are the ones I hear the most.
Some clients say they wish they had of known about Rollin a long time ago.
I wish they had too!
Karen aka The Delivery Diva
P.S. Below are some books to help you figure out your time.
I am not sure how other companies do it but if you and your comrades order from the same place at the same time you can split the delivery fee. This applies to multiple tickets that you had separated at the restaurant.
How Does It Work? You may ask.
Let's say that it is 5 of you at work and you all want to eat from Soups Up Imaginary Restaurant but no one wants to go get it.
You each could place your order with the restaurant and pay for it with 5 separate tickets.
State that it will be all picked up at the same time.
Make sure to put each person's name on each order.
General restaurant delivery is $8 + $1 for after the 2 separate order. That means with the five people $8 plus $3 = $11.00. Each person would pay $2.20.
If you are a member you can order delivery for you and your work buddies with your delivery being free and they pay only $1 per separate ticket.
I know AMAZING!
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