Last week a middleman that helps me find contracts in New Jersey and other Northern States gave me a call. He is a great source and has helped my business grow. He said he had a 3-part contract for me that would have been a super big deal for the landscape of my business. I submitted my quotes to the company and was ready to start service the next day. Sadly, my middleman called back and said they decided to stick with their current provider for now.
What do you think my first feelings were after I heard those words? Sadness, anger, disappointment or maybe even dread. Well, anyone who has been in business for a while knows that it is not for the faint of heart. Believe me or not, I felt encouraged. Yep!
Just knowing that it was possible with 1 call to change everything for the better made me excited about the future.
I got on the phone with my middleman and asked some questions about why I did not get the contract. He found out that the company was paying a lot less for the services and were a little afraid to pay more because of the experience they are having with the current provider. Hearing that made me even more excited! Why you ask? Well, in this business you truly get what you pay for. If price is the only reason, they did not choose Rollin, I knew they would be back.
I am happy to report that since just last week I have made 2 deliveries for that company at an even higher rate because their provider could not make it to all the stops at the last minute.
The moral of this story. You get to choose how you use your business disappointments. Learn from them and grow. Don't see it as a no but as a not right now.
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Karen, The Delivery Diva