Getting Things Done For People Who Don't Drive

​Some people, including myself have driven most of their lives.
When it comes to driving, it is not the big trips that you miss when you for what ever reason can’t drive. It is the quick trips to the store or to ride and get a little alone time that make you miss driving.

​Just because a person loses the option to drive it does not mean that the responsibilities they have go away.
​They still need to eat, get their medicine, grocery shop and the list goes on.
They’ll still have things they want to do outside of their home as well.
Rollin has clients that no longer have the option to drive.
Many times, family members or their doctor have asked that they stop driving.
Other times financial issues limit the ability to have a car and all the expenses that come along with it.
Other times clients have loved ones that cannot be home alone, so even if they drive, the times that they can leave are severely limited.
Recently a client decided to stop ?driving.

​With the virus and some problems with vision they decided to go ahead and give up their license.
We discussed the options and ways we could serve them.
This client is so independent.
They are barely at home, and when they are, most of the time they have plans for later.
In the past this client called on Rollin when they just felt like staying home and resting.
In their word’s, “bingeing PBS and Youtube.”.
I will admit, that even though I knew we would do our part to help, I felt anxious about them no longer driving.
I was worried that my client would be bored and maybe even sad about this big life change.
We sat and spoke and I found out that my client had made pretty in-depth plans.
Not one of the plans included much slowing down.

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​They let me know that Rollin would provide about the same services just a little more often.
They made arrangements that were paid and, favors by friends, to get to monthly commitments.
They put my mind at ease.  Working together, I know this plan will work.
My client even confessed to me that they do not like doing the things we do for them like grocery shopping and mailing packages.
I never really knew that because this client cooks so often I figured they must like to pick up the ingredients. Plus, they can REALLY COOK!
That assumption was wrong!
We also discussed ways to make our services even more affordable to our client.
I suggested a subscription plan called The Golden Plan.
I knew the subscription would make the errands more affordable and easier to schedule.
This client decided to keep paying for most services individually instead of going for a subscription. They feel like my service is priced in a way to make it an affordable option either way.

​Of course, I am in business to make money, but I want to do it fairly and responsibly.
I would never want my clients to feel like they needed my service but could not even afford it.
They did decide to get a prescription package because they know that they can just put their medications on instant refill with the pharmacy and instant pick up with Rollin.
That is just one example of the ways Rollin helps non-drivers.
The reason does not matter to Rollin as long as our service can be of service to someone.

Karen Hicks, aka The Delivery Diva

Owner and Operator of Rollin Delivery and Errands LLC

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