I pulled into the driveway of a first time delivery client for The Medicine Shoppe Salisbury.
The nice lady met me outside and signed for her medication.
She said "you have the easiest job there don't you?
I explained how The Medicine Shoppe contracts with my Company to deliver to their clients and that I owned a courier company.
She responded: "Oh so you sell vacuum cleaners?"
People often ask what it is we do.
Sometimes I say "I run errands for people and business'es." Sometimes I use the short answer. "I am a courier."
No matter exactly how I answer, more questions always follow.
I love the questions and then starting a conversation about my services.
Often I make a new client and almost always I make a new friend.
So Exactly What Do We Do?
Where Do We Do It?
How Much Does It Cost?
That answers the main 3 questions that come after a new conversation is started around what we do.
When people make a special request I also do errands that are out of the scope of those listed. If time permits.
Deliver office supplies by box truck to South Carolina.
Transport a special glue to a trampoline park in Tennessee.
Check in on an elderly couple with family far off.
I always tell my clients to just ask. If I am unable to help I try and find someone who can.
Maybe I should try and sell some vacuum cleaners at each delivery too!
Karen, aka "The Delivery Diva"
Every business should have a story to tell. Here are the stories we want to share.