 I pulled into the driveway of a first time delivery client for The Medicine Shoppe Salisbury. The nice lady met me outside and signed for her medication. She said "you have the easiest job there don't you? I explained how The Medicine Shoppe contracts with my Company to deliver to their clients and that I owned a courier company. She responded: "Oh so you sell vacuum cleaners?" People often ask what it is we do. Sometimes I say "I run errands for people and business'es." Sometimes I use the short answer. "I am a courier." No matter exactly how I answer, more questions always follow. I love the questions and then starting a conversation about my services. Often I make a new client and almost always I make a new friend. So Exactly What Do We Do?Where Do We Do It?How Much Does It Cost?That answers the main 3 questions that come after a new conversation is started around what we do.
When people make a special request I also do errands that are out of the scope of those listed. If time permits. Like: Deliver office supplies by box truck to South Carolina. Transport a special glue to a trampoline park in Tennessee. Check in on an elderly couple with family far off. I always tell my clients to just ask. If I am unable to help I try and find someone who can. Maybe I should try and sell some vacuum cleaners at each delivery too! Karen, aka "The Delivery Diva" Comments are closed.
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