Rollin Delivery & Errands
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Get answers to some common questions👇⬇


​Locally Owned

​Serving Rowan County, NC and surrounding areas
​About - Services - Pricing - Business - Subscriptions - Links

Frequently asked questions

​How old do I need to be to order?
​We accept orders from people 18 years of age and up.
What form of payment do you accept?
We accept Credit cards -Visa, Mastercard, American Express and Discover and debit cards. We accept cash for delivery fees and prepayment. We do not make change. You can also save your card information on file with us for future purchases.
Who will see my personal information?
​Only necessary personnel will see your information.  Take a look at our privacy policy.
What areas do you serve?
Local service areas include:
Davidson County, NC 
Lexington
​Linwood
Rowan County, NC
China Grove
Cleveland
Granite Quarry
Kannapolis
Landis
E. Spencer
Rockwell
Spencer
​Salisbury
Can I ride with you?
We do not provide transportation services at this time.
Do you charge for mileage?
If your errand exceeds the normal allotted miles or if the errand is outside of our local delivery area, we will charge additional mileage of 1.25 per mile.
What is a purchasing fee?
When Rollin performs an errand for you and buys items on your behalf an additional fee of 3.9% per purchase is added.  You can avoid this fee by prepaying the retailer for your items when possible.
​
How do I pay for my purchases?
If Rollin needs to make purchases on your behalf, please prepay. Or purchase a gift card in advance.
Can I call to book an appointment?
We prefer you book online. The booking systems is the most efficient way to get all of the information we need. If that is not possible, feel free to call or text.
How do I book online?
Click the booking button to order online here on www.RollinDelivery.com/book-now. The form will get the information we need to perform your errand.
How far in advance should i make my appointment?
You should schedule at least 30 minutes in advance. 
I was not able to select the time I needed on the booking page.
The ordering software shows only the times someone is available to provide service. If we are closed or there are no associates available at that time because everyone is booked you will not be able to book that time.
Do I need an email address to book service?
Yes and no!  - You need an email address to book with the online system and to be invoiced for payment for purchases or if you will not be available at delivery. If you call in your errand AND you have already paid for any purchases with the retailer, an email address is not required.
Do you work with business clients?
Yes - Rollin delivers for and to business clients. We can deliver to your clients or you on an as needed and scheduled basis. To become a business partner with Rollin and qualify for lower delivery and errand rates, get started by filling out our online profile.
What if my purchases are incorrect?
When Rollin makes your purchases from a list we will make sure to correct our error. When you have made purchases from a retailer and Rollin is picking up on your behalf you will have to resolve the issue with the retailer.
Will you come to my home if i have  pets?
​Rollin wants to satisfy every client, but, if the driver perceives any danger they will not complete the delivery. If you have animals that can reach the driver at delivery, you may have to come to the car to get your items. We want to keep the driver and your animals safe.
I need errands performed at multiple locations. will there be an additional cost?
A 25% discount is applied to additional errands booked at the same time. All other pricing stipulations still apply. Pricing is determined by location, number of errands and the time they take to complete. You can see the time included on our services page.   To receive discounts, join our mailing list.
What is a local service (area)?
Local service areas have associates that can perform as needed services that can be performed within 20 minutes of booking in an open slot. In other words we have associates in the area or very nearby to service clients. 

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​Serving Rowan County, NC and surrounding areas!​
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Hours Of Operation
Monday - Friday / 9am to 5pm
Saturday / 10am to 3pm
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Located in Salisbury NC 28146
​Rollin assumes no responsibility for food or drug illnesses or reactions to food or drugs or related issues.
We are not affiliated with most businesses we deliver from. 
​Rollin reserves the right to decline any service request that is deemed unreasonable to perform at any time at our own discretion.
Website design: Karen Hicks, Owner 
Copyright © 2015
  • Home
  • Book Now
    • Business Partners book now
  • Services
    • Become a Business Partner
  • Pricing
    • Gift Cards
    • Subscriptions
  • About
    • Q & A
    • Local Business Directory
  • Blog